Excellent customer service

Anita Andrew provided an excellent service as an estate agent for Charters during the sale process of our purchase of a custom build property by HAB. As it is complex process, Anita very competently guided us through it, providing valuable practical tips which enabled us to make choices which accurately reflected our tastes and preferences. She is remarkable with respect to her attention to detail and has been exceptional in her prompt response to all our queries. She has secured us all the information we required, in a very timely way, particularly if she did not have it to hand. We found her to be efficent, friendly and highly professional. She is clearly an asset to her organisation.